Terms and Conditions
To place an order look through our 'store', any plants you may wish to purchase just place them in your 'shopping cart' - when you have completed your purchase, click on to checkout where your order will be displayed. You then fill in the delivery address together with your visa , master card, Switch, Solo or Maestro details on this SECURE SITE. Be assured no information will be disclosed to a third party.
We have a 3 day return policy for plants and 14 day 'no quibble' satisfaction guarantee for hardware, so if you do not wish to keep any item for any reason please return it to our Hampshire address within that period. In line with most online retailers, we will issue a full refund for the goods returned, less any shipping charge you may have paid, provided they are undamaged and in their original packaging.
Most UK orders are sent out by Next day courier, we advise by email the day before expected date of arrival. We need to be informed if you do not anticipate being available to sign for your order. If you wish to have plants left in a safe place or with a neighbour please indicate when ordering as we are unable to accept responsibility for their loss.
All orders will be dispatched within fourteen days of receipt of order but usually within three to four days.
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be contact details and payment information (credit or debit card) which will not be stored once processed, none of which will be passed onto third parties.