Hampshire Carnivorous Plants Ltd Use
Interlink DPD Predict and Follow My Parcel
Interlink Express is the most innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one-hour delivery window, notified by SMS and email, so you don't have to wait in all day.
What's more, our revolutionary Follow My Parcel service enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15-minute timeslot.
To give our SMS and email notifications that personal touch, our branding is included and we even tell you the name of your Interlink Express driver, as well as the position you occupy in their delivery queue.
As well as keeping customers informed at every stage of the journey, Interlink believes in maximising choice and convenience. That's why they provide access to a suite of rescheduling options both on the day of delivery and the night before, allowing you the customer to take delivery of your goods in a way that suits. If you wish to reschedule, you can:
Select an alternative delivery date
Opt for delivery to a nominated neighbour
Have the parcel left in a specified safe place
Collect the parcel from your local Interlink Express depot
For delivery charges to mainland U.K - an inclusive charge of £6.95 will be made. All mainland UK orders over £72 will be sent by post for free. This excludes islands and Scottish highlands, For EU countries and beyond, Prices are listed in zones for orders up to 25kg,
ALL ORDERS ARE SENT OUT MONDAY TO THURSDAY BY NEXT DAY COURIER.
YOU WILL RECEIVE THE PLANTS THE DAY AFTER WE SEND THEM, PLEASE NOTE THIS DOES NOT MEAN YOU WILL RECEIVE THEM THE DAY AFTER YOU PLACE THE ORDER
THE MAJORITY OF OUR PLANTS ARE DESPATCHED READY POTTED IN COMPOST. ALL TALLER
SARRACENIA SPECIES AND HYBRIDS WILL BE SENT ROOT WRAPPED IN THE GROWING
SEASON RATHER THAN POTTED TO AVOID DAMAGE TO THE PLANT.
HAMPSHIRE CARNIVOROUS PLANTS LTD CANNOT BE HELD LIABLE FOR ITEMSLOST OR DAMAGED IN TRANSIT
PLEASE ADVISE WHEN ORDERING IF DESPATCH DATE NEEDS TO BE URGED/DELAYED DUE TO HOLIDAY ETC WHEN PLACING YOUR ORDER, ALSO IF YOU WOULD LIKE IT LEFT WITH A NEIGHBOUR OR IN A SAFE PLACE.
WHEN PLACING YOUR ORDER A MOBILE PHONE NUMBER MUST BE LEFT AS OUR COURIER INTERLINK WILL TEXT A DELIVERY TIME.
ALL ORDERS ARE DESPATCHED AS SOON AS POSSIBLE BY OVERNIGHT COURIER TO AVOID STRESS TO THE PLANTS & NORMALLY THIS WILL BE WITHIN 5 DAYS FROM RECEIPT OF ORDER. DURING THE SHOW SEASON WE WOULD ASK YOU TO ANTICIPATE A FEW DAYS EXTRA.
IF YOUR ORDER IS NOT DELIVERED ON THE DATE YOU HAVE BEEN ADVISED BY DESPATCHED EMAIL PLEASE CONTACT DPD LOCAL DIRECTLY WITH YOUR ORDER NUMBER www.dpdlocal.co.uk
AS WE ARE UNABLE TO ACCEPT RESPONSIBILITY FOR YOUR ORDER AFTER THIS DATE AND MAY INCUR AN ADDITIONAL CHARGE.
IF YOU SHOULD HAVE ANY COMPLAINTS ABOUT YOUR ORDER PLEASE INFORM US ON THE DAY OF RECEIPT WITH YOUR ORDER NUMBER TEL 07703258296 OR EMAIL SALES@HANTSFLYTRAP.COM
IMPORTANT INSTRUCTIONS ABOUT YOUR DELIVERY
Do not dispose of the packaging your order is delivered in before checking your product(s). If there is a rare need for us to collect your goods, they will need to be repackaged for the courier. Thank you.
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Google Reviews:
5 STARS "I ordered some carnivorous plants from Hampshire and, once again, they're brilliant and my Son loves them...his favorite birthday prezzies!! Delivery was second to none and the aftercare from Matt is excellent! Will defo be buying again 😆"
5 STARS "Popped in today to take a look and came home with a starter pack, a monkey cup and more knowledgeable. Loved it every second, spent the entire time smiling, can't wait to to back later in the year. Thank you so much :)"
5 STARS "Received order from Hampshire Carnivorous Plants today , plants are fantastic better than I had hoped for , don't often send reviews but these people deserve it , also with some very carefull packing every stem arrived undamaged ."
